Cookie Policy

Last updated: 22 August 2026

This Cookie Policy explains how Richie’s Random Relics uses cookies and similar technologies when you visit this website.

Richie’s Random Relics is operated by Richie Roberts.

Business Address:
2 Four Crosses
Gaerwen
Anglesey
LL60 6DA

Telephone: 07814 035085
Email: richiesrandomrelics@gmail.com

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website.

They are commonly used to make websites work correctly, remember preferences, maintain shopping sessions and improve security and usability.

Some cookies are essential for a website to function, while others are optional and may require your consent before they are used.

2. How we use cookies

This website may use cookies and similar technologies to:

  • operate the online shop
  • remember items placed in your shopping basket
  • maintain customer account sessions
  • support checkout and payment functionality
  • remember website preferences
  • provide website security
  • support live chat functionality
  • remember your cookie consent choices
  • help ensure the website functions correctly across different devices and browsers

3. Essential cookies

Some cookies are strictly necessary for the website to operate.

These may include cookies used for:

  • shopping basket functionality
  • checkout
  • customer login and account sessions
  • security
  • fraud prevention
  • payment processing
  • remembering cookie consent choices

Because these cookies are required for the website to function properly, they may be used without asking for consent.

Blocking essential cookies through your browser may prevent parts of the website from working correctly.

4. Optional cookies

Where the website uses cookies that are not strictly necessary, these will only be used where required after you have provided consent.

The website uses a cookie consent system to allow you to accept, reject or manage optional cookies.

At present, Richie’s Random Relics does not intentionally use third-party advertising or analytics services such as Google Analytics or Meta Pixel.

If additional analytics, advertising or marketing services are introduced in the future, this Cookie Policy and the website’s cookie consent settings will be updated accordingly.

5. Shopping and WooCommerce cookies

The website uses WooCommerce to provide its online shop.

WooCommerce may use cookies to perform functions such as:

  • remembering items in your basket
  • determining when basket contents change
  • maintaining shopping sessions
  • supporting checkout
  • recognising logged-in customers

These cookies are necessary for the shop to operate correctly.

6. Payment cookies

Payments are processed using Stripe.

Stripe may use cookies or similar technologies where necessary to:

  • process payments
  • prevent fraud
  • provide secure checkout services
  • support payment methods such as card payments, Apple Pay, Google Pay or Link where available

Stripe may process information in accordance with its own cookie and privacy practices.

7. Live chat cookies

The website uses tawk.to to provide live chat functionality.

tawk.to may use cookies or similar technologies to:

  • operate the chat service
  • maintain chat sessions
  • recognise returning chat users
  • support the delivery of messages

Where any tawk.to cookies are considered non-essential, they will be subject to the website’s cookie consent settings where required.

8. Customer accounts and rewards

Cookies may be used to support logged-in customer accounts and features associated with Richie’s Rewards Programme.

These may help the website:

  • recognise when you are logged in
  • maintain a secure account session
  • display account and rewards information correctly

Rewards balances and transaction information are stored as account information rather than solely within cookies.

9. Cookie consent

This website uses a cookie consent system provided through Elementor.

When you visit the website, you may be shown a cookie banner allowing you to manage your preferences.

Where consent is required, optional cookies should not be activated until you have made your choice.

Your consent preference may itself be stored in a cookie so that the website remembers your selection.

10. Changing or withdrawing consent

You can change or withdraw your consent to optional cookies at any time using the cookie preference controls available on the website.

You can also manage or delete cookies through your web browser settings.

Please be aware that disabling essential cookies may affect the operation of the website, including the shopping basket, customer account and checkout.

11. Managing cookies through your browser

Most web browsers allow you to:

  • view stored cookies
  • delete cookies
  • block cookies
  • restrict cookies from particular websites
  • control how cookies are handled

The exact controls vary depending on the browser and device you use.

Please refer to your browser’s help or privacy settings for further information.

12. Third-party services

Some services used by this website are provided by third parties, including:

  • Stripe
  • WooCommerce and associated website services
  • tawk.to
  • website hosting and security providers

These services may use cookies or similar technologies where necessary to provide their functionality.

Where third-party services set optional cookies, these will be managed through the website’s consent system where required.

13. Changes to this Cookie Policy

This Cookie Policy may be updated from time to time if:

  • the website changes
  • new services are introduced
  • cookie usage changes
  • legal or regulatory requirements change

The latest version will always be published on this page.

14. Contact

If you have any questions about the use of cookies on this website, please contact:

Richie Roberts
Richie’s Random Relics
2 Four Crosses
Gaerwen
Anglesey
LL60 6DA

Telephone: 07814 035085
Email: richiesrandomrelics@gmail.com